CASE STUDY: RISK COMMUNICATION IN THE EXAM ROOM

Each healthcare conversation is uniquely different than the last, although all are equally important. In many conversations, demographic differences play a large role in the nature and context of the office visit. Age is one of the most common variables that influences conversation style and content. In this case study, we will examine how dermatologists discuss risk within the exam room and how the language used by physicians varies based on patient age.

Download today! You will learn more about:

• The difference between Preventative vs Protective conversations
• How patient demographics influence these conversations
• Risk management techniques used by physicians